In WHMCS, the "Termination Days" setting refers to the number of days after a hosting account or service is canceled or expires before it is automatically terminated. This setting helps you define how long a service will remain in a terminated state before it is permanently removed, along with all associated data and resources.
Here's how you can configure the "Termination Days" setting in WHMCS:
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Login to WHMCS:
- Access your WHMCS administrator dashboard using your credentials.
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Navigate to Automation Settings:
- From the main menu, go to "Setup" > "Automation Settings".
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Configure Termination Settings:
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In the "Automation Settings" section, go to the "Auto Termination" tab.
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Find the field labeled "Termination Days".
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Enter the desired number of days after which a canceled or expired service will be automatically terminated.
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Save Changes:
- Click "Save Changes" to apply the new "Termination Days" setting.
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Testing:
- Perform tests to ensure that the automatic termination is functioning as expected. You can simulate a cancellation or expiration to trigger termination.
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Monitoring and Notifications:
- Keep an eye on the termination logs and notifications to check for any issues or discrepancies in the automatic termination process.
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Adjust as Needed:
- Periodically review and adjust the "Termination Days" setting based on your business requirements and client expectations.
Remember that this setting is crucial for controlling how long a terminated service will remain in that state before being permanently removed. It's important to strike a balance between giving clients enough time to potentially reactivate a terminated service and maintaining the efficiency and resources of your hosting environment.