Setting up overdue reminders in WHMCS is crucial for ensuring timely payments from your clients. Here's how you can set up overdue reminders:

1. Log into WHMCS: Access your WHMCS admin panel using your username and password.

2. Navigate to Configuration: Click on the "Configuration" tab in the top navigation menu.

3. Automation Settings: Under the "System Settings" section, click on "Automation Settings."

4. Cron Configuration: Ensure that your WHMCS installation is set up to run the cron job. This is essential for automated tasks like sending overdue notices.

5. Overdue Notices Settings: In the "Automation Settings" section, you'll find options related to Overdue Notices. Configure these settings:

   • Send Overdue Notices: Enable this option to automatically send overdue notices.
   • Days After Due Date to Send First Overdue Notice: Set the number of days after the due date when you want the first overdue notice to be sent.
   • Frequency of Overdue Notices: Set the frequency for sending overdue notices (e.g., daily, every 2 days, etc.).
   • Maximum Number of Overdue Notices to Send: Set the maximum number of overdue notices you want to send.

6. Email Templates: In the WHMCS admin area, go to "Configuration" > "System Settings" > "Emails." Look for the "Invoice Overdue Notice" template.

7. Edit Template: Click on the "Edit" icon (pencil icon) next to the "Invoice Overdue Notice" template to customize it.

8. Customize the Overdue Notice Email: Customize the subject and message of the overdue notice email. Include placeholders for dynamic information like the client's name, invoice amount, due date, etc.

   Example:

   vb net

   Subject: URGENT: Invoice #[InvoiceID] is Overdue Message: Hello [Client Name], We hope this message finds you well. We're writing to inform you that invoice #[InvoiceID] for [Invoice Amount] is now overdue. It was due on [Due Date]. To avoid any service interruptions, please make payment as soon as possible. You can view and pay your invoice by following this link: [Invoice Link] If you have any questions or need further assistance, please don't hesitate to contact our support team. Thank you for your prompt attention to this matter. Best regards, [Your Company Name]

9. Save Changes: After customizing the email template, click the "Save Changes" button to save your modifications.

10. Test Email: Before you start sending overdue reminders to clients, it's a good idea to send a test email to yourself to ensure that the email template looks and functions as expected.

11. Enable Overdue Reminders: Make sure that the settings for sending overdue reminders are enabled in your WHMCS automation settings.

Following these steps will help you set up and customize overdue reminders in WHMCS, ensuring that your clients receive timely notices about their overdue invoices.