Knowledgebase

Update Usage Statistics

Updating usage statistics in WHMCS typically involves refreshing the data related to resource usage for products or services. This ensures that clients have accurate information about their usage and helps you manage resources effectively.

Here are the steps to update usage statistics in WHMCS:

  1. Log into WHMCS: Access your WHMCS admin panel using your username and password.

  2. Navigate to Products/Services:

    • Click on the "Setup" tab in the top navigation menu.
    • Under the "Products/Services" section, select "Products/Services."
  3. Edit a Product/Service:

    • Find the product or service for which you want to update the usage statistics and click on it.
  4. Update Usage Statistics:

    • In the product/service details page, look for a section related to "Usage Statistics" or a similar term. This is where you can configure how WHMCS gathers and displays resource usage data.

    • Depending on your setup, you may have options to refresh or update usage statistics manually. This may involve connecting to the associated server or service to retrieve the latest usage information.

  5. Save Changes:

    • After updating the usage statistics, be sure to save your changes.
  6. Review Usage Statistics:

    • Once updated, clients will be able to view the latest usage statistics for their products or services through the client portal.

Please note that the exact steps and options may vary depending on the specific product or service, as well as any integrations or modules you have in place.

If you're using a specific module or plugin for resource tracking, it may have its own set of instructions for updating usage statistics. Always refer to the documentation or support resources provided by the module's developer for specific guidance on usage statistics updates.

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