Knowledgebase

Product Custom Fields

Product custom fields in WHMCS allow you to collect and store additional information about your products or services beyond the standard details provided. This feature provides flexibility in tailoring WHMCS to your specific business needs. Here's how you can work with product custom fields:

  1. Creating a Product Custom Field:

    • Log into WHMCS.
    • Go to "Setup" > "Custom Fields."
    • Select the "Product/Service" tab.
    • Click on the "Create New Field" button.
    • Fill in the details for the new field, including its name, type (e.g., text box, dropdown menu), and any validation rules.
    • Click "Save Changes" to create the field.
  2. Assigning a Product Custom Field to Products/Services:

    • In the "Product/Service Custom Fields" section, locate the field you created.
    • Click on the "Assign to Products" button next to the field.
    • Select the products or services to which you want to assign the custom field.
    • Click "Save Changes" to apply the assignment.
  3. Editing a Product Custom Field:

    • In the "Product/Service Custom Fields" section, locate the field you want to edit.
    • Click on the name of the field to open the editing options.
    • Make the necessary changes and click "Save Changes" to update the field.
  4. Using Product Custom Fields:

    • The custom fields will now be visible when managing products or services in the admin area.
    • When adding a new product or editing an existing one, you will see the custom fields you created.
  5. Deleting a Product Custom Field:

    • Be cautious when deleting custom fields, as it may result in data loss.
    • To delete a product custom field, go to "Setup" > "Custom Fields," select the "Product/Service" tab, and click the red trash can icon next to the field you want to delete.

Product custom fields are a valuable tool for collecting specific information about your products or services that may be unique to your business requirements. They allow you to tailor the details of each product or service to suit your individual needs, providing a more comprehensive view of your offerings.

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