Knowledgebase

Disabling Questions

To disable security questions in WHMCS, follow these steps:

  1. Log into WHMCS:

    Access your WHMCS admin panel using your administrator credentials.

  2. Navigate to Security Questions:

    • Go to "Setup" in the top menu.
    • Click on "General Settings".
    • Select the "Security" tab.
  3. Disable Security Questions:

    • Find the option labeled "Security Questions" and uncheck or toggle it off.
  4. Save Changes:

    • Scroll to the bottom of the page and click the "Save Changes" button.

By following these steps, you'll disable the use of security questions in WHMCS. Keep in mind that disabling security questions may reduce an additional layer of security for client accounts, so make sure to communicate this change to your clients if necessary.

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