Knowledgebase

AccelerateWP keeps on loading

AccelerateWP is a plugin designed to optimize and speed up WordPress websites. If it's continuously loading and not completing, it might indicate a problem with the plugin or a conflict with other plugins or themes.

Here are steps you can take to troubleshoot the issue:

  1. Check for Conflicts:

    • Deactivate all other plugins except AccelerateWP and switch to a default WordPress theme (like Twenty Twenty-One or similar). If the issue resolves, gradually reactivate plugins and switch back to your original theme to identify the conflicting element.
  2. Clear Browser Cache:

    • Sometimes, the browser cache can cause issues. Try accessing your website in an incognito or private browsing window to bypass the cache.
  3. Check Server Resources:

    • Ensure that your server has sufficient resources (CPU, memory) to handle the optimization process. Insufficient resources can cause processes to hang or time out.
  4. Check Network Connection:

    • A slow or unstable internet connection could lead to delays in loading processes. Ensure you have a stable internet connection.
  5. Check Logs:

    • Check your server logs and WordPress error logs for any related error messages or warnings that might provide more context.
  6. Update AccelerateWP:

    • Ensure that you are using the latest version of AccelerateWP. Updates often contain bug fixes and performance improvements.
  7. Contact Support:

    • If none of the above steps resolve the issue, consider reaching out to the support channels for AccelerateWP. They might have specific troubleshooting steps or solutions.
  8. Backup Data:

    • Before making any significant changes, especially if you're considering reinstalling or reconfiguring AccelerateWP, ensure you have a backup of your WordPress website and database.

Remember, when troubleshooting plugins, it's best to make changes in a staging environment or during a low-traffic period to avoid disrupting the live site.

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