Knowledgebase

Cannot activate AccelerateWP via Interface or CLI

If you're experiencing difficulties activating AccelerateWP, there could be various reasons for this. Here are some steps you can take to troubleshoot the issue:

Via Interface:

  1. Check Documentation:

    • Review the official AccelerateWP documentation or support resources for specific activation instructions.
  2. Verify License Key:

    • Ensure that you're using the correct license key for your AccelerateWP installation.
  3. Internet Connection:

    • Make sure your server has an active internet connection. Some activation processes require internet access to validate the license key.
  4. Check Server Firewall:

    • Ensure that any server-level firewalls or security rules are not blocking outgoing connections to the AccelerateWP activation servers.
  5. Check for Maintenance or Downtime:

    • Check if the AccelerateWP servers are undergoing maintenance or are temporarily unavailable.
  6. Contact Support:

    • If you've followed all the steps and still can't activate, consider reaching out to AccelerateWP support for assistance.

Via CLI:

  1. Verify License Key:

    • Double-check that you're using the correct license key in the CLI command.
  2. Check CLI Command Syntax:

    • Ensure that you're using the correct syntax for the activation command. Refer to the official documentation for the exact CLI command.
  3. Internet Connection:

    • Confirm that your server has internet access, as the CLI activation process requires an internet connection.
  4. Check for CLI Updates:

    • Ensure that you're using the latest version of the AccelerateWP CLI. Outdated versions may have compatibility issues.
  5. Error Messages:

    • Pay attention to any error messages or output provided by the CLI. This can offer clues about what might be causing the issue.
  6. Contact Support:

    • If none of the above steps resolve the issue, consider reaching out to AccelerateWP support for further guidance.

Please remember that specific steps and commands may vary depending on the exact nature of the activation process for AccelerateWP, and it's always best to refer to their official documentation or support channels for the most accurate information.

 
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