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AccelerateWP: End user can't activate "Object Cache Module" - Unknown custom object cache plugin is already enabled

The error message you provided, "Unknown custom object cache plugin is already enabled," indicates that there might be a conflict or misconfiguration with the object cache in AccelerateWP. Here are steps you can take to address this issue:

  1. Disable Existing Object Cache:

    • If there is an existing object cache plugin enabled on your WordPress site, try disabling it first. This can be done from the WordPress admin dashboard under Plugins > Installed Plugins.
  2. Check for Multiple Caching Plugins:

    • Ensure that you're not using multiple caching plugins simultaneously. Having more than one caching plugin active can lead to conflicts.
  3. Clear Cache:

    • After disabling any existing caching plugins, make sure to clear the cache to ensure that the new settings take effect.
  4. Review AccelerateWP Settings:

    • Access the AccelerateWP settings in your WordPress dashboard. Make sure that you've selected the correct caching options, including the object cache module.
  5. Check for Plugin Conflicts:

    • Disable other plugins one by one and test to see if the issue persists. Sometimes, conflicts with other plugins can cause unexpected behavior.
  6. Verify Object Cache Compatibility:

    • Ensure that the object cache module in AccelerateWP is compatible with your current WordPress version and any other plugins or themes you have installed.
  7. Review Server Environment:

    • Verify that your server environment meets the requirements for AccelerateWP's object caching module. This may include specific PHP extensions or configurations.
  8. Contact AccelerateWP Support:

    • If none of the above steps resolve the issue, consider reaching out to AccelerateWP's support team. They may have specific troubleshooting steps or solutions for your situation.
  9. Check for Updates:

    • Make sure that you're using the latest version of AccelerateWP. Sometimes, bugs or issues with specific features can be resolved by updating to the latest release.

Always exercise caution when making changes to configurations, and ensure that you have backups in place before making any major adjustments. This way, you can easily restore your settings if anything goes wrong during the troubleshooting process.

 
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