Knowledgebase

CloudLInux Manager is missing

If the CloudLinux Manager is missing from your cPanel interface, it might be due to various reasons. Here are some steps you can take to troubleshoot and potentially resolve the issue:

  1. Check Licensing:

    • Ensure that your server has a valid and active CloudLinux license. Without a valid license, the CloudLinux Manager may not appear in cPanel.
  2. Reinstall CloudLinux:

    • If you've recently updated or migrated your server, it's possible that the CloudLinux Manager needs to be reinstalled. You can do this through the CloudLinux Network Manager or by contacting CloudLinux support.
  3. Verify cPanel Integration:

    • Make sure that CloudLinux is correctly integrated with cPanel. Check for any errors or warnings related to the integration in the CloudLinux logs.
  4. Check for Updates:

    • Ensure that both cPanel and CloudLinux are up to date. Outdated software may cause compatibility issues.
  5. Rebuild the Apache Configuration:

    • Sometimes, rebuilding the Apache configuration can resolve issues related to missing modules or plugins. You can do this through WHM (WebHost Manager) in cPanel.
  6. Check for Conflicting Plugins:

    • Verify that there are no other plugins or software on your server that could conflict with the CloudLinux Manager. Conflicts with other software can sometimes cause features to be hidden or disabled.
  7. Reinstall cPanel:

    • In rare cases, issues with cPanel itself can cause features to go missing. If all else fails, consider reinstalling cPanel. Be sure to back up your data before doing this.
  8. Check for Error Messages:

    • Review logs for any error messages or warnings related to the CloudLinux Manager. These logs can provide valuable information about what might be causing the issue.
  9. Contact CloudLinux Support:

    • If you've gone through the above steps and are still experiencing issues, consider reaching out to CloudLinux support for further assistance. They may have specific troubleshooting steps or insights related to the CloudLinux Manager.

Always remember to back up critical data before making significant changes to your server settings. Additionally, ensure that any actions you take align with best practices for security and system stability.

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