Knowledgebase

404 Not Found Error

The "404 Not Found" error in WordPress is a standard HTTP status code indicating that the server could not find the requested page. This can occur for various reasons, and here are steps you can take to address it:

  1. Check Permalinks:

    • Go to your WordPress dashboard, and navigate to Settings > Permalinks.
    • Without making any changes, click the "Save Changes" button. This can sometimes refresh the permalink structure and resolve 404 errors.
  2. Check URL:

    • Ensure that the URL you're trying to access is correct. A simple typo in the URL can lead to a 404 error.
  3. Check .htaccess File:

    • The .htaccess file controls how your server handles URLs. Incorrect configurations can lead to 404 errors. You can regenerate the file by going to Settings > Permalinks and saving your settings again.
  4. Rebuild or Update Rewrite Rules:

    • You can do this by visiting the Settings > Permalinks page and clicking the "Save Changes" button. WordPress will attempt to rebuild the rewrite rules.
  5. Check for a Page or Post with the Same Slug:

    • If you have a page and a post with the same slug, this can cause conflicts. Consider changing the slug of one of them.
  6. Check for Plugin or Theme Conflicts:

    • Sometimes, a conflicting plugin or theme can cause 404 errors. Deactivate plugins one by one and switch to a default theme to see if the issue persists.
  7. Check File and Folder Permissions:

    • Incorrect file permissions can lead to 404 errors. Make sure that your files and directories have the correct permissions.
  8. Check for Broken Links:

    • Use a plugin or online tool to scan your site for broken links. Fix any links that are pointing to non-existent pages.
  9. Reset the .htaccess File:

    • If none of the above steps work, you can try resetting your .htaccess file. You can do this by renaming it to something like htaccess_old via FTP or a file manager.
  10. Check for Server Configuration Issues:

    • Contact your hosting provider to see if there are any server-level issues causing the 404 errors.
  11. Check for Custom Redirects:

    • If you have set up custom redirects using a plugin or in your server configuration, make sure they are correctly configured.
  12. Check for Caching Issues:

    • If you're using a caching plugin, try clearing the cache or temporarily deactivating the plugin to see if it resolves the issue.

If none of these steps resolve the issue, it might be a good idea to consult with your hosting provider's support team or the WordPress community for further assistance.

 
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