Knowledgebase

Admin Dashboard is not Displaying Properly

If your WordPress admin dashboard is not displaying properly, it could be due to a variety of reasons. Here are some steps you can take to troubleshoot and fix the issue:

  1. Clear Browser Cache and Cookies:

    • Sometimes, cached data or cookies in your browser can cause display issues. Clear your browser's cache and cookies and try accessing the dashboard again.
  2. Check Internet Connection:

    • A slow or unstable internet connection can sometimes cause issues with how elements on a webpage load. Ensure you have a stable internet connection.
  3. Check for Plugin Conflicts:

    • Deactivate all plugins and see if the dashboard displays correctly. If it does, reactivate each plugin one by one to identify the one causing the issue.
  4. Check for Theme Conflicts:

    • Switch to a default WordPress theme like Twenty Twenty to see if the dashboard displays correctly. If it does, there may be an issue with your current theme.
  5. Check Browser Compatibility:

    • Try accessing the dashboard using a different browser to see if the issue persists. Sometimes, certain browsers may have compatibility issues with specific themes or plugins.
  6. Check for JavaScript Errors:

    • Open the browser's developer console (usually by pressing F12 or right-clicking and selecting "Inspect" or "Inspect Element"). Check for any JavaScript errors. These errors can provide clues about what might be causing the issue.
  7. Check PHP Version:

    • Ensure you are using a supported version of PHP. Outdated versions can sometimes lead to compatibility issues.
  8. Increase PHP Memory Limit:

    • In some cases, a low PHP memory limit can cause issues with the dashboard. You can try increasing it by adding the following line to your wp-config.php file:
    php
  1. define('WP_MEMORY_LIMIT', '256M');
  2. Check for File Permissions:

    • Incorrect file permissions can cause issues with loading certain elements. Ensure that files and directories have the correct permissions.
  3. Reinstall WordPress Core Files:

    • Download a fresh copy of WordPress from the official website and replace the core files via FTP or your hosting provider's file manager.
  4. Check Server Logs:

    • Your server logs may contain information about any server-level issues that could be causing the problem.
  5. Contact Hosting Support:

    • If none of the above steps work, contact your hosting provider's support. They may be able to identify any server-level issues causing the problem.

Remember to always back up your site before making any major changes or edits, especially if you're modifying core files or making significant changes to plugins or themes. This way, you can easily restore your site if something goes wrong during troubleshooting.

 
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