Knowledgebase

WordPress Keeps Logging Out Problem

If you're experiencing issues with WordPress repeatedly logging you out, it can be frustrating. This issue can be caused by a variety of factors. Here are some steps you can take to troubleshoot and resolve the problem:

  1. Clear Browser Cookies and Cache:

    • Start by clearing your browser's cookies and cache. Sometimes, corrupted cookies can cause login issues.
  2. Check for Incorrect Site URL:

    • In your WordPress dashboard, go to Settings > General and ensure that both the "WordPress Address (URL)" and "Site Address (URL)" are set correctly. They should be the same unless you have a specific reason for them to be different.
  3. Check wp-config.php File:

    • Ensure there are no extra spaces or lines at the beginning or end of your wp-config.php file (located in the root directory of your WordPress installation).
  4. Check .htaccess File:

    • If you have an .htaccess file in your WordPress directory, try renaming it (for example, to .htaccess_old) and then try to log in again. This file could be causing the issue.
  5. Check for Plugin Conflicts:

    • Deactivate all plugins by renaming the plugins folder inside wp-content to something like plugins_old. Then, try logging in. If it works, reactivate each plugin one by one to identify which one might be causing the conflict.
  6. Check for Theme Conflicts:

    • Temporarily switch to a default WordPress theme (like Twenty Twenty-One) to see if the issue persists. This will help determine if the problem is related to your current theme.
  7. Check for Security Plugins:

    • If you have a security plugin installed, it might be overly aggressive in its settings. Temporarily deactivate it and try logging in.
  8. Check for Incorrect User Roles:

    • Ensure that your user account has the correct permissions and roles. If you've been assigned a lower role, you might not have the necessary permissions to stay logged in.
  9. Check for Server or Hosting Issues:

    • Sometimes, server issues or incorrect server configurations can lead to login problems. Contact your hosting provider for assistance.
  10. Update WordPress and Plugins:

    • Make sure you're using the latest version of WordPress and that all plugins are up to date. Outdated software can sometimes lead to compatibility problems.
  11. Check PHP Version and Server Configuration:

    • Ensure you're using a supported version of PHP and that your server meets the minimum requirements for running WordPress.
  12. Review Error Logs:

    • Check your server's error logs for any specific database-related error messages.

If none of these steps resolve the issue, consider seeking help from the WordPress community forums or contacting your hosting provider for further assistance. Provide as much detail as possible about the issue and any error messages you're encountering.

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