Knowledgebase

WordPress Login Redirect Loop

A "WordPress login redirect loop" occurs when you're unable to access your WordPress admin area, and the login page keeps redirecting you back to itself or another page. This can be caused by several factors. Here's how you can troubleshoot and fix this issue:

  1. Clear Browser Cookies and Cache:

    • Start by clearing your browser's cookies and cache. Sometimes, cached data can cause login issues.
  2. Check WordPress URL Settings:

    • Log in to your hosting account or use FTP to access your wp-config.php file. Make sure the WP_SITEURL and WP_HOME are correctly set. They should match your site's URL:

      php

 

    • define('WP_SITEURL', 'http://example.com'); define('WP_HOME', 'http://example.com');
  • Disable Plugins:

    • If you can access the WordPress admin area, try deactivating all plugins. Sometimes, a plugin conflict can cause login redirect loops. If you can't access the admin area, use FTP to rename the plugins folder inside wp-content. Then try to log in. If it works, start reactivating plugins one by one to identify the problematic ones.
  • Check .htaccess File:

    • Sometimes, issues in the .htaccess file can cause redirect loops. Make sure it doesn't contain any incorrect rules. You can temporarily rename it to see if it resolves the issue.
  • Check for Incorrect Redirects in Theme Files:

    • Look for any custom code or functions in your theme's functions.php file or other template files that might be causing redirects.
  • Check for SSL Issues:

    • If your site uses SSL (https), ensure that it's configured correctly. Make sure both the WordPress Address (URL) and Site Address (URL) in the General Settings use "https://" if you have an SSL certificate installed.
  • Update Permalinks:

    • Go to Settings > Permalinks in your WordPress admin and click "Save Changes" to refresh your permalink settings. This can sometimes resolve to redirect loop issues.
  • Check for Malware or Hacked Files:

    • Scan your site for malware or hacked files. Use a security plugin or an online scanner to check for any suspicious files or code.
  • Check Server Configuration:

    • Check with your hosting provider to ensure that there are no server-level configurations causing the redirect loop.
  • Check Browser Extensions:

    • Sometimes, browser extensions can interfere with website functionality. Try accessing your site in incognito mode or using a different browser to see if the issue persists.
  • Check wp-config.php for Cookie Settings:

    • Ensure that the following lines exist in your wp-config.php file:

      php

 

    • define('AUTH_KEY', 'put your unique phrase here'); define('SECURE_AUTH_KEY', 'put your unique phrase here'); define('LOGGED_IN_KEY', 'put your unique phrase here'); define('NONCE_KEY', 'put your unique phrase here');
  1. Contact Hosting Support:

    • If none of the above steps work, get in touch with your hosting provider's support team. They may be able to provide specific advice based on their server configuration.

Always back up your site before making any significant changes, especially when troubleshooting issues like login redirect loops. This ensures you have a safe point to revert to if anything goes wrong during the process.

 
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