Accidentally deleting files or directories is a common issue that can cause panic for server administrators. WHM cPanel provides tools and features to help recover lost data and minimize downtime. This knowledge base offers detailed information on how to handle file and directory deletion accidents in WHM cPanel.

1. Understanding File and Directory Deletion Accidents:

   • Accidentally deleting important files or directories can occur due to human error or miscommunication.

2. Maintaining Regular Backups:

   • Regularly scheduled backups are crucial for quick recovery in case of accidental deletions. Use WHM's backup features to automate this process.

3. Accessing WHM for Recovery:

   • Log in to WHM using your administrator credentials.

4. Checking Server Backups:

   • Navigate to 'Backup Configuration' in WHM to ensure that backups are configured and running at regular intervals.

5. Accessing cPanel for Individual Account Backups:

   • Log in to cPanel for the specific account where the deletion occurred.

   • Navigate to 'Backup' to access account-level backups.

6. Restoring Files and Directories from Backups:

   • In cPanel's 'Backup' section, choose 'File or Directory Restoration' to restore specific files or directories from backups.

7. Utilizing Full Account Restorations:

   • If entire accounts were accidentally deleted, use WHM's 'Full Account Backup Restoration' feature to restore the entire account.

8. Reviewing Recent Changes:

   • In WHM, check the server logs and account activity for any recent changes that may have led to the accidental deletion.

9. Recovering from System-Level Backups:

   • If server-level backups are available, work with your hosting provider or system administrator to restore from these backups.

10. Rebuilding Accounts from Source Data:

    • If backups are not available, consider using source data from local development environments or other sources to rebuild the deleted content.

11. Accessing and Using Backup Restoration Tools:

    • Familiarize yourself with WHM's 'Backup Restoration' tools to effectively recover deleted files or directories.

12. Avoiding Overwriting Backups:

    • When restoring from backups, ensure that you do not overwrite more recent data in the process.

13. Setting Up Incremental Backups (Optional):

    • Configure WHM to perform incremental backups to capture changes made between full backups.

14. Implementing File Versioning (Optional):

    • Utilize version control systems or file versioning tools to track and recover previous versions of files.

15. Ensuring Disk Quotas Are Not Exceeded:

    • Before performing a restoration, verify that there is sufficient disk space to accommodate the recovered files.

16. Educating Users on Data Management:

    • Provide guidelines and best practices to users to minimize the risk of accidental deletions.

17. Enabling Trash or Recycle Bin Functionality:

    • Utilize file management tools or scripts that implement a trash or recycle bin functionality for additional safety.

18. Securing Sensitive Files:

    • Implement access controls and permissions to ensure that only authorized users can delete critical files or directories.

19. Documenting Recovery Procedures:

    • Keep detailed records of the recovery process, including the steps taken and the files or directories restored.

20. Running Regular Data Audits:

    • Periodically review and audit critical data to identify and rectify any potential issues before they lead to accidental deletions.

Conclusion:

Handling file and directory deletion accidents in WHM cPanel requires a systematic approach to ensure data recovery and minimize downtime. By following the steps outlined in this knowledge base, you can effectively recover accidentally deleted files and directories and implement preventive measures to avoid similar incidents in the future.