Copper CRM, formerly known as ProsperWorks, is a customer relationship management (CRM) system designed specifically for businesses that use Google Workspace (formerly G Suite). It's built to integrate seamlessly with Google's suite of productivity tools, making it a convenient choice for organizations heavily reliant on Google's ecosystem.

Here are some key features and aspects of Copper CRM:

1. Google Workspace Integration: Copper CRM is tightly integrated with Google Workspace, which means it leverages Gmail, Google Calendar, Google Drive, and other Google apps. This allows for smooth communication and collaboration between the CRM and your existing Google tools.

2. Pipeline Management: Like many CRMs, Copper organizes deals and opportunities into pipelines. This visual representation helps teams track and manage the stages of their sales process.

3. Contact Management: It provides a central location to store and manage all contact information. You can associate contacts with specific deals, track interactions, and set reminders for follow-ups.

4. Email Tracking and Automation: Copper offers features to track email opens, link clicks, and more. You can also automate follow-up emails based on predefined triggers or events.

5. Task and Activity Management: You can create tasks, set reminders, and schedule activities related to deals or contacts. This ensures that important actions are not overlooked.

6. Reporting and Analytics: Copper provides reporting tools to help you analyze sales performance, track conversion rates, and monitor other key metrics.

7. Customization: It allows for some degree of customization, including the ability to create custom fields, tags, and pipelines to align with your specific sales processes.

8. Lead and Opportunity Management: You can manage leads and track their progression through the sales pipeline. This includes features for lead scoring and qualification.

9. Automation and Workflows: You can set up automated processes and workflows to handle routine tasks, such as sending out follow-up emails, assigning leads to specific team members, and updating deal stages.

10. Mobile App: Copper offers a mobile app for both Android and iOS devices, allowing sales teams to access and update CRM data while on the go.

11. Integration Capabilities: While Copper is primarily focused on Google Workspace integration, it also integrates with other third-party applications and services, such as MailChimp, Slack, and Zapier.

12. Security and Compliance: Copper CRM has security features in place to protect sensitive customer data, and it complies with data protection regulations like GDPR.

Copper CRM is especially beneficial for businesses heavily reliant on Google Workspace, as it seamlessly integrates with these tools. However, as with any CRM, it's important to evaluate whether it aligns with your specific business needs and workflows before implementation.