Knowledgebase

How to submit a Feature Request for CloudLinux products?

To submit a feature request for CloudLinux products, you can follow these general steps:

  1. Visit the CloudLinux Website:

    • Go to the official CloudLinux website.
  2. Navigate to the Support or Contact Section:

    • Look for a "Support", "Contact Us", or similar section on the website. This is where you'll find options for reaching out to CloudLinux.
  3. Use the Support Portal:

    • CloudLinux may have a support portal where you can submit requests. Look for a "Submit a Request" or "Open a Ticket" option. This is often the preferred method for feature requests.
  4. Select the Appropriate Category:

    • When submitting a request, choose the category that best fits your feature request. This might be labeled as a "Feature Request" or something similar.
  5. Provide Detailed Information:

    • Clearly explain the feature you're requesting. Be specific about what it should do, why it would be beneficial, and how it would enhance the product.
  6. Include Use Cases or Scenarios:

    • Describe real-world use cases or scenarios where the requested feature would be valuable. This helps the development team understand the practical implications.
  7. Attach Relevant Documentation or Images:

    • If applicable, include any relevant documentation, diagrams, or images that can help illustrate or support your feature request.
  8. Check for Updates:

    • Keep an eye on your support ticket for any updates or responses from the CloudLinux team. They may request further information or provide status updates.
  9. Engage in Discussions (if possible):

    • If there is a forum or community associated with CloudLinux, you might also engage in discussions there to gather support for your feature request.
  10. Be Patient:

    • Feature requests go through an evaluation process, and it may take some time for CloudLinux to respond or implement the requested feature.

Remember to be clear, concise, and respectful in your feature request. Providing detailed information and use cases can significantly improve the chances of your request being considered.

Please note that the process may vary slightly depending on CloudLinux's specific procedures and policies, so be sure to check their website for any specific instructions or guidelines they provide for submitting feature requests.

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