Knowledgebase

Package LVE Limits are not Applied to Users

If package LVE (Lightweight Virtual Environment) limits are not being applied to users on your server, it could be due to a few reasons. Here are steps to troubleshoot and resolve the issue:

1. Check LVE Configuration:

First, ensure that LVE is properly installed and configured on your server. Verify that the LVE kernel module is loaded, and the necessary packages are installed.

2. Verify Package LVE Limits:

Double-check that the package with the desired limits is correctly defined in your LVE configuration. This includes CPU, memory, and other resource limits.

3. Check User Assignment:

Ensure that the users you want to apply the package limits to are actually assigned to the correct package. This can typically be done through your hosting control panel or by using command-line tools provided by your hosting environment.

4. Verify User Resource Usage:

Check the resource usage of the users who do not have the limits applied. They may already be utilizing resources close to or above the package limits, which would prevent further restrictions from being enforced.

5. Check for Overrides:

Look for any specific settings or overrides that may be applied to individual users that could be overriding the package limits. This could be set through your hosting control panel or server configuration files.

6. Check for Errors or Warnings:

Inspect system logs, specifically those related to LVE, to see if there are any error messages or warnings that might provide insight into why the limits are not being applied.

7. Reapply LVE Limits:

Try reapplying the package limits to the users in question. Sometimes, changes in settings may not take effect until you explicitly reapply them.

8. Restart LVE Services:

Restart the services responsible for managing LVE on your server. This might include the LVE Manager or similar components.

9. Check for Conflicts:

Ensure there are no conflicts between different settings. For example, if you're using a control panel, make sure there are no conflicting directives in the server configuration files.

10. Contact Hosting Provider or Support:

If you've tried all the above steps and are still experiencing issues, consider reaching out to your hosting provider or server management support for further assistance.

Important Note:

Always make sure to back up any critical data before making significant changes to server configurations, especially when dealing with resource limits. Making incorrect changes can potentially lead to service disruptions or data loss.

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