Knowledgebase

Unable to install mod_lsapi - DirectAdmin

If you're encountering issues with installing mod_lsapi on DirectAdmin, here are some steps you can take to troubleshoot the problem:

  1. Check System Requirements:

    • Ensure that your server meets the system requirements for mod_lsapi. Check LiteSpeed's documentation for specific requirements.
  2. Update DirectAdmin:

    • Make sure you're using the latest version of DirectAdmin. Outdated versions may not be compatible with newer modules like mod_lsapi.
  3. Check for Existing LSAPI Modules:

    • Verify that there are no conflicting LSAPI modules already installed. This can sometimes cause installation issues.
  4. Verify Repository Configuration:

    • Ensure that the repository configuration on your server is set up correctly. This includes checking any custom repository configurations that may be in place.
  5. Disable Other LSAPI Modules (if applicable):

    • If you have other LSAPI modules installed (e.g., mod_ruid2), try disabling them temporarily to see if it allows you to install mod_lsapi.
  6. Check Logs for Error Messages:

    • Review the installation logs or server logs for any error messages or warnings related to the installation of mod_lsapi. This may provide more specific information about the issue.
  7. Contact DirectAdmin Support:

    • If the issue persists, consider reaching out to DirectAdmin's official support for assistance. They may have specific recommendations or troubleshooting steps for your environment.
  8. Contact LiteSpeed Support:

    • If the issue is related specifically to mod_lsapi, you may want to contact LiteSpeed's official support or community forums for further assistance.

Remember, when making changes to server configurations, always have proper backups in place and test changes in a controlled environment before applying them in a production setting.

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