Knowledgebase

An error in the Users tab of CloudLinux Manager

If you're encountering an error in the Users tab of CloudLinux Manager, it's important to investigate the issue and try to identify the cause. Here are steps you can take to address the problem:

  1. Check Error Message:

    • Carefully read and note down the error message. Understanding the specific error message can provide valuable information about what might be causing the issue.
  2. Clear Browser Cache and Cookies:

    • Sometimes, browser cache or cookies can cause display issues in web applications. Clear your browser's cache and cookies and try accessing the Users tab again.
  3. Try a Different Browser:

    • Attempt to access the Users tab using a different web browser. This can help determine if the issue is specific to one browser.
  4. Verify Internet Connectivity:

    • Ensure that your server has a working internet connection. Network issues can sometimes affect the functionality of web applications.
  5. Check CloudLinux Status:

    • Verify that CloudLinux services are running on your server without any errors. You can do this by running the following command:
    bash

 

  • cldeploy --status

    This will display the status of CloudLinux services.

  • Check Server Logs:

    • Review server logs for any error messages or warnings related to CloudLinux. Logs may provide insights into the underlying issue.
  • Check for Updates:

    • Make sure that your CloudLinux installation and associated components are up to date. Outdated software can sometimes lead to unexpected errors.
    bash
  • yum update
  • Restart CloudLinux Services:

    • Restart the necessary CloudLinux services to ensure they are functioning correctly:
    bash

 

service lvestats restart
bash
  1. service lvemanager restart
  2. Contact CloudLinux Support:

    • If none of the above steps resolve the issue, consider reaching out to CloudLinux support. They may have specific troubleshooting steps or solutions for your situation.
  3. Check CloudLinux Documentation or Forums:

    • Consult the CloudLinux documentation or community forums for any known issues or solutions related to errors in the Users tab.

Remember to always exercise caution when making changes to configurations, and ensure that you have backups in place before making any major adjustments. This way, you can easily restore your settings if anything goes wrong during the troubleshooting process.

 
  • 0 Users Found This Useful
Was this answer helpful?