EnglishThe error message you provided indicates that there is an issue with decoding a JSON Web Token (JWT) in the CloudLinux environment. This error is typically raised when the data received does not match the expected format.
Here are steps you can take to address this issue:
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Check Network Connectivity:
Ensure that your server has a working internet connection. Network issues can sometimes lead to problems with JWT decoding.
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Verify CloudLinux Activation Status:
Confirm that your CloudLinux activation is current and that your server can communicate with CloudLinux servers:
bash
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clnreg_ks --listIf there are any issues with your CloudLinux Network registration, it may affect JWT decoding.
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Update CloudLinux Repositories:
Update the repository information to ensure you have the latest information about available packages:
bash -
yum makecache -
Check for Updates:
Verify if there are any available updates for CloudLinux:
bash
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yum check-update -
Review CloudLinux Documentation or Forums:
Consult the CloudLinux documentation or community forums for any known issues or solutions related to this specific error message.
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Contact CloudLinux Support:
If none of the above steps resolve the issue, consider reaching out to CloudLinux support. They may have specific troubleshooting steps or solutions for your situation.
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Temporary Issue:
It's possible that this issue is temporary and may be resolved on its own. You can try again at a later time.
Remember to exercise caution when making changes to configurations, and ensure that you have backups in place before making any major adjustments. This way, you can easily restore your settings if anything goes wrong during the troubleshooting process.
