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WHM account terminating fail: No module named 'wpos_modify_user_hook'

The error message you provided, "No module named 'wpos_modify_user_hook'", suggests that WHM (Web Host Manager) is trying to use a Python module named 'wpos_modify_user_hook', but it cannot find it. This could be due to several reasons, including a missing or misconfigured module, or a possible issue with the WHM configuration.

Here are steps you can take to address this issue:

1. Verify WHM Configuration:

  1. Check Configuration Files:

    • Verify that the necessary configuration files related to WHM and its modules are present and correctly configured.
  2. Check for Custom Hooks or Scripts:

    • If you have custom hooks or scripts in WHM, ensure that they are correctly named and placed in the appropriate directories.

2. Check for Missing or Corrupted Files:

  1. Reinstall or Update WHM:
    • Consider reinstalling or updating WHM to ensure that all necessary files and modules are in place.

3. Verify Python Environment:

  1. Check Python Version:
    • Make sure that the correct version of Python is installed and configured on your server. WHM may rely on specific versions of Python.

4. Review Error Logs:

  1. Examine WHM Logs:
    • Check WHM logs for any additional error messages or stack traces that might provide more context on the issue.

5. Consult with cPanel/WHM Support:

  1. Contact cPanel/WHM Support:
    • If the issue persists and you are a paying customer, consider reaching out to cPanel/WHM support for specific guidance on resolving this issue.

6. Debugging and Custom Hooks:

  1. Review Custom Hooks:
    • If you have implemented any custom hooks, scripts, or plugins in WHM, review them to ensure they are correctly written and configured.

7. Update WHM:

  1. Update WHM:
    • If you are not running the latest version of WHM, consider updating it to the latest stable release. This can often resolve compatibility and module-related issues.

8. Reinstall Modules:

  1. Reinstall or Update Modules:
    • If 'wpos_modify_user_hook' is a custom module, ensure that it is correctly installed and configured. Reinstalling or updating the module might also help.

Remember to back up your WHM configuration and data before making significant changes. If you're unsure about any step, consider seeking advice from experienced WHM administrators or the cPanel/WHM support community.

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