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Inodes usage statistics is not showing or showing incorrect count in cPanel

When cPanel is not displaying or showing incorrect inode usage statistics, it can be due to various reasons. Here are steps you can take to troubleshoot and potentially resolve the issue:

  1. Ensure Inode Quotas are Enabled:

    • Make sure that inode quotas are enabled on your file system. You can check this with the mount command or by reviewing the /etc/fstab file.
  2. Check for Disk Space and Inode Limits:

    • Verify that there is enough disk space available on the file system. Additionally, ensure that there are no overly restrictive inode limits set for the account.
  3. Update cPanel:

    • Ensure that you're using the latest version of cPanel. Outdated versions might have bugs or issues that have been fixed in newer releases.
  4. Check cPanel Configuration:

    • Verify that cPanel is correctly configured to track and display inode usage. This can often be done through the cPanel administrative interface.
  5. Check Filesystem for Errors:

    • Run a filesystem check (e.g., fsck) to ensure there are no errors or corruption in the file system.
  6. Rebuild Inode Count:

    • You can try rebuilding the inode count for a specific user or for the entire system. This can often be done via the command line or through the cPanel interface.
  7. Check for Custom Scripts or Plugins:

    • If you have any custom scripts, plugins, or extensions installed on cPanel, ensure they are not causing conflicts with inode tracking.
  8. Verify Permissions:

    • Ensure that cPanel and its associated processes have the necessary permissions to access and read inode information.
  9. Contact cPanel Support:

    • If none of the above steps resolve the issue, consider reaching out to cPanel support for further assistance. They may have encountered this issue before and can provide specific guidance.
  10. Check for User Scripts or Processes:

    • Investigate if there are any user scripts or processes that might be affecting inode counts. Run tools like lsof or fuser to identify any open files.
  11. Review Logs:

    • Look in the cPanel logs (usually located in /usr/local/cpanel/logs) for any error messages or warnings related to inode tracking.

Remember to take appropriate backups before making any significant changes to your server configuration. If you're not comfortable making these changes yourself, consider seeking the assistance of a system administrator or cPanel support.

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