If one of your users is not showing any LVE (Lightweight Virtual Environment) statistics activity, it could be due to a variety of reasons. Here are some steps you can take to troubleshoot and potentially resolve the issue:

1. Verify LVE is Enabled:

   • Ensure that LVE is enabled and properly configured on your server. Check your server configuration to confirm that LVE is active.

2. Check User's Resource Usage:

   • Use system monitoring tools or server management panels to check the actual resource usage of the user. This will help confirm whether the user is truly inactive or if there might be a reporting issue.

3. Verify LVE Extension Installation:

   • Make sure that the LVE extension is installed and properly configured on your server. It's possible that an issue with the extension itself could be causing the lack of statistics.

4. Check for Errors or Warnings:

   • Review any logs or error messages related to LVE. This might provide insights into what's causing the lack of statistics.

5. Restart LVE Services:

   • Restarting the LVE services or processes might help resolve any temporary issues with data collection.

6. Check Cron Jobs:

   • Ensure that any cron jobs related to LVE statistics are properly configured and running.

7. Check for User-Specific Configuration:

   • Verify if there are any user-specific configurations or overrides that might be affecting the reporting of LVE statistics for this user.

8. Verify User's Permissions:

   • Confirm that the user has the necessary permissions to access and utilize LVE statistics.

9. Update LVE Extension:

   • If possible, check for updates to the LVE extension and apply them. An outdated version might have issues that have been resolved in newer releases.

10. Recreate User Account (if necessary):

    • As a last resort, you might consider recreating the user account. This should be done with caution, as it may lead to data loss.

11. Contact Technical Support or Server Administrator:

    • If you're unsure about how to proceed or if you've tried the above steps without success, consider reaching out to technical support or your server administrator for further assistance.

Remember to always maintain backups of critical data and configurations before making significant changes to your server. This ensures you have a safe point to revert to if something goes wrong during troubleshooting.