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Unable to install dkms (required for Acronis Cyber Cloud Backup Agent) on CloudLinux OS 7

If you're experiencing issues installing dkms on CloudLinux OS 7, there could be several reasons for this. Let's go through some troubleshooting steps to help resolve the problem:

  1. Update System and Repositories: Before installing any software, it's a good practice to ensure your system is up to date. Run the following commands:

    bash

 

  • sudo yum update sudo yum upgrade
  • Enable the EPEL Repository: dkms might be available in the EPEL (Extra Packages for Enterprise Linux) repository. Enable it using the following command:

    bash
  • sudo yum install epel-release
  • Install dkms: Once the EPEL repository is enabled, try to install dkms again:

    bash
  • sudo yum install dkms
  • Check for Conflicting Packages: It's possible that there are conflicting packages that are preventing the installation of dkms. Check for any error messages indicating conflicting packages and resolve them.

  • Verify Internet Connectivity: Ensure that your server has Internet connectivity and can access external repositories.

  • Check for Repository Errors: Examine the repository configurations  /etc/yum.repos.d/ for any errors or misconfigurations. Correct any issues you find.

  • Search for dkms: You can also search  dkms to see if it's available in any other repositories:

    bash

 

  1. sudo yum search dkms
  2. Check for Dependencies: Make sure that any dependencies required  dkms are also installed. You can use yum it to install them.

  3. Review Error Messages: If the installation still fails, carefully review any error messages or output during the installation process. This might provide clues about what's causing the problem.

  4. Contact Acronis Support: If you're installing dkms specifically for the Acronis Cyber Cloud Backup Agent, consider reaching out to Acronis support. They may have specific recommendations or troubleshooting steps for CloudLinux OS.

  5. Consider Alternative Backup Solutions: If you're unable to resolve the issue with Acronis, consider exploring alternative backup solutions that are compatible with CloudLinux OS.

Remember to back up your data and configurations before making any significant changes to your system. If you're uncertain about any steps, consider seeking assistance from a qualified system administrator or support team.

 
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