Knowledgebase

WordPress Stuck in Maintenance Mode

If your WordPress site is stuck in maintenance mode, it means that a maintenance flag was triggered but wasn't removed properly. This can happen if an update or plugin installation was interrupted.

Here's how you can fix it:

  1. Access Your Files:

    • Use an FTP client or a file manager provided by your hosting provider to access your website files.
  2. Locate the .maintenance File:

    • In your WordPress root directory, look for a file named .maintenance. This file is automatically created when WordPress enters maintenance mode.
  3. Delete or Edit the File:

    • You have two options:
      • Option 1 (Delete): Delete the .maintenance file. This will immediately take your site out of maintenance mode.
      • Option 2 (Edit): If you're curious about why the maintenance mode was triggered, you can open the file (using a text editor) and check if there's any specific message or error that caused it. If you find the cause, you can address it and then delete the file.
  4. Check for Errors:

    • After deleting or editing the .maintenance file, try accessing your site. If there are any errors, they may provide more information about what went wrong.
  5. Clear Your Browser Cache:

    • Sometimes, even after you've fixed the issue, your browser may still show the maintenance page due to cached data. Clear your browser's cache to make sure you're seeing the updated version of your site.
  6. Check for Updates:

    • Once you've resolved the maintenance mode issue, check if there are any pending updates for WordPress, themes, or plugins. Keeping everything up to date can help prevent this issue from happening in the future.
  7. Consider Plugin Conflicts:

    • If this issue recurs frequently, it may be caused by a conflict with a specific plugin. Try deactivating your plugins one by one to see if any of them are causing the problem.
  8. Check Your Hosting Provider's Support:

    • If you're still unable to resolve the issue, consider reaching out to your hosting provider for assistance. They may be able to provide specific advice based on their server setup.

Remember, it's important to take a backup of your website files and database before making any changes, especially if you're not familiar with editing WordPress files directly. This ensures you have a safe point to revert to if anything goes wrong.

 
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